Frequently Asked Questions About Heating and Air Conditioning

Got questions about your heating and cooling system? You're not alone. Whether you're dealing with an unexpected breakdown or just want to understand how to keep your system running efficiently, we've put together answers to some of the most common questions homeowners in Florida ask us. From AC maintenance and filter changes to thermostat tips and energy-saving advice, this page is your go-to resource for all things HVAC. If you don’t see your question here, feel free to give us a call — we’re always happy to help.

  • Why is my air conditioner constantly running in the Florida heat?

    It’s normal for your AC to run more often during Florida’s hot and humid months, especially in peak summer. However, if it runs non-stop and doesn't cool properly, it could be due to dirty filters, low refrigerant, poor insulation, or an undersized unit. An inspection can pinpoint the exact cause and help lower your energy bill.

  • How often should I replace my AC filter?

    In Florida, we recommend checking your filter every month and replacing it every 1 to 2 months — more often if you have pets, allergies, or a high amount of dust and pollen in the home. Clean filters improve efficiency and indoor air quality.

  • Why is there ice on my air conditioner?

    Frozen coils are often caused by poor airflow (from dirty filters or blocked vents) or low refrigerant levels. If you notice ice, turn off the system and call a technician — running it while frozen can cause serious damage.

  • How can I lower my cooling bills in Florida?

    Keep your system well-maintained, change filters regularly, seal air leaks around doors/windows, and install a smart thermostat. Annual tune-ups help catch inefficiencies early and ensure your AC runs at peak performance during the hottest months.

  • Do I really need annual HVAC maintenance?

    Yes. Regular maintenance can extend the life of your system, reduce the risk of unexpected breakdowns, and improve efficiency. Florida’s humidity puts added stress on your system, so a yearly check-up — ideally before summer — is a smart investment.

  • Should I cover my outdoor AC unit in the winter?

    No need! In Florida, your AC unit is designed to withstand the elements. Covering it can actually trap moisture and cause corrosion. Just keep it clear of leaves and debris.

  • Can I install a new thermostat myself?

    While many smart thermostats are DIY-friendly, it's best to have a professional install it to ensure compatibility with your system — especially if you have a heat pump or older HVAC equipment.

  • What areas do you service?

    We proudly serve communities across Northwest Florida, including Pensacola, Navarre, Gulf Breeze, Milton, Beulah Cantonment, and surrounding areas.

Emergency AC Repair Available 24/7

When your AC breaks down in the middle of a hot panhandle night, you can’t afford to wait until morning. At Florida Air Conditioning & Heating, we offer 24/7 emergency AC repair in Pensacola and surrounding areas, because comfort can’t wait. Whether it’s a weekend, holiday, or late at night, our licensed technicians are ready to restore cool air fast.

We diagnose all major AC brands and systems on the spot, and most issues can be repaired during the same visit. Our fully stocked service vehicles help us respond quickly and efficiently, minimizing downtime and getting your home or business comfortable again- fast.

Call now for emergency AC repair in Northwest Florida and get expert help when you need it most.

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No Pressure. No Gimmicks. Just Honest Advice.

We believe in integrity and transparency. Whether you need a small repair or a full system replacement, our goal is to help you make the right choice for your home- not the most expensive one.

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What Our Customers Say

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  • Grayson M.

    Perfect 5 stars. Came out on the weekend right away, and then diagnosed and fixed the problem right away as well. Very professional. Highly recommend.

  • Stephanie M.

    Josh was amazing! Super knowledgeable, very friendly and professional! This was the first time we used Florida Air & Heating but if we ever need service again we will definitely be calling them!

  • Jason B.

    They are wonderful! Very professional and knowledgeable about the system. I appreciated the insight the technician gave me while he worked. Would recommended to everyone!

  • Alex D.

    I have been using these guys for years across multiple homes. They do high quality work that they are always willing to stand behind.

    Recently Shawn has gone far above and beyond to help me through a very complicated and unusual installation a lot of other places have been unwilling to even get involved with.

    It is hard to find a place that still takes pride in their work, and I'd wholeheartedly recommend Florida Air to anyone looking to have some HVAC

  • John D.

    They are by far and away the best heating and air company I have ever used. Communication is the beat which is rate this day and age and their prices were by far and away less than the next best for like units.

  • Merrie F.

    I called the office and from making the appointment to having a free reasonable quote service was awesome! Than you!

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